• isbsg data

Maintenance and Support Data

ISBSG has data for 1425 Maintenance & Support applications.  This data can be used as a benchmark for effort, productivity and defect density.  It enables comparisons with similar projects from other organizations.  This enables areas of further improvement to be highlighted and analyzed.

Benchmarking

The ISBSG project data can be used as a benchmark for your: planning, estimation, benchmarking, outsourcing management, standards compliance and budget support.

Data Validation

All data submitted to ISBSG is rigorously checked and cross-checked for quality, before being added to our Repositories.

Data Quality

The ISBSG data is trusted and used by some of the most well-respected companies in the industry. Analyses of the ISBSG data have been compared with analyses of other industry data and found to be consistent.

Maintenance & Support Data

  • ISBSG has 1425 Maintenance & Support applications from around the world representing diverse industry and business types

  • The data Includes:
    – Organization description details
    – Project description details
    – Effort breakdown for Maintenance activities
    – Effort breakdown for Support activities
    – Effort per application size rates
    – Defect counts
    – Platform and hardware details
    – Programming languages used

  • Download a free sample of the Maintenance & Support data

Learn more about the Maintenance and Support Data?

Explore ISBSG Resources

Estimation

Accurate estimations are essential for the success of your project.

Explore >

Productivity

Determine the factors that impact your project’s productivity.

Explore >

Agile

Learn about productivity, estimation and team size in Agile.

Explore >

Benchmarking

Compare your project’s estimates to the best in the software industry.

Explore >

Maintenance & Support

A significant proportion of your IT systems’ budget may be spent on maintenance and support.

Explore >

Sizing

Learn about the importance of software size, as an important factor in estimating cost.

Explore >

Outsourcing

Discover how customer satisfaction, cost-effectiveness and quality can be maintained with outsourcing.

Explore >

Project Control

Learn about the factors that affect the schedule and budget of your project.

Explore >

ISBSG Partners

 
unison