ITIL4 Guiding Principles
ITIL4 has 7 recommendations to improving services. They are relevant for all businesses. Use real-life examples to apply these principles from a measurement perspective .
Control all phases of the projects
ITIL4 has 7 recommendations to improving services. They are relevant for all businesses. Use real-life examples to apply these principles from a measurement perspective .
This short paper determines whether there are key factors that influence the productivity and delivery speed of CRM projects.
This short paper examines a high-level business case to to rebuild a Cobol legacy application in Java. ISBSG Data, for similar Java projects, provides metrics for: cost, effort, maintenance and support. This information is used as the basis for the business case.
In this short paper, we explain the way ISBSG data can be used to contract application development teams based on output instead of the usual Time & Materials method.
With agile, you choose to develop the functionality that provides the most value for the customer, post-development. What functionality does the customer receive and how can it be measured?
Learn how ISBSG data is used in practice to make better decisions regarding Application Development related issues.
This short paper focuses on projects, in the ISBSG Repository, that are sized using COSMIC functional-sizing methods.
When business leaders move their IT systems and infrastructure into the cloud, their capital is not tied up in maintaining data-centers.
The number of defects per 1000 FP developed indicates the effectiveness of the development and testing process.
Joint Confidence Level Analysis was successful used for NASA. Learn how parametric and machine learning methods were used.
Accurate estimations are essential for the success of your project.
Determine the factors that impact your project’s productivity.
Learn about productivity, estimation and team size in Agile.
Compare your project’s estimates to the best in the software industry.
A significant proportion of your IT systems’ budget may be spent on maintenance and support.
Learn about the importance of software size, as an important factor in estimating cost.
Discover how customer satisfaction, cost-effectiveness and quality can be maintained with outsourcing.
Learn about the factors that affect the schedule and budget of your project.
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