Paula shows how to use software measurement in managing outsourcing contracts. This ensures the outsourcer meets/exceeds software industry standards. She examines the pros/cons of outsourcing, how measurement can manage this and how to adjust targets as the contracts progress.
Paula is the current Executive Director of ISBSG. She worked in software measurement for 15 years, mainly for IBM, and specifically in software measurement. She has been IFPUG certified 3 times, participated in the board of the Australian Software Metrics Association. Paula has consulted in the software measurement area.