Format: ZIP file via email
Cost:     €475 single user license

The Maintenance & Support Industry Data has almost 1,200 Applications which provides an excellent basis for benchmarking and M&S derived metrics research. This data can be licensed from the ISBSG.  In addition to the data the licensee will receive a special analysis report of the data and a paper of suggested derived metrics for M&S managers.

The data on the M&S activities for these applications can be used to:

• Improve the planning, costing, management and benchmarking of M&S activities
• Negotiate and then monitor KPIs for outsourced M&S portfolios 

Review the Data Demographics report to see what is in the ISBSG M&S data.

Download a free copy of the M&S Data Release Analysis