Format: ZIP file via email
Cost:     €350 EUR single user license

The Maintenance & Support Industry Data has 518 Applications which provides an excellent basis for benchmarking and M&S derived metrics research. This data can be licensed from the ISBSG.  In addition to the data the licensee will receive a special analysis report of the data and a paper of suggested derived metrics for M&S managers.

The data on the M&S activities for these applications can be used to:

• Improve the planning, costing, management and benchmarking of M&S activities
• Negotiate and then monitor KPIs for outsourced M&S portfolios

SPECIAL OFFER: Receive a free copy of the Small Enhancement data subset of 140 small enhancement projects (valued at €170 Euros) when you purchase the M&S Data before May 5, 2012.  

> Maintenance personnel often have to undertake small enhancement projects; the data in this subset provides information that will help to estimate, plan, manage and benchmark these.  Key data fields include: Size, Age, Work Effort (hrs), Delivery Rate, Speed of Delivery, Elapsed Time, Language, Platform and Scope.  The data is presented in an Excel spreadsheet which allows easy filtering and sorting to select enhancements relevant to your environment.

Review the Data Demographics report to see what is in the ISBSG M&S data.

Download a free copy of the M&S Data Release Analysis